Explore Aggregated Rating Data

‍

Customize your view with any of the filter options:

• Custom Date Range
• Time period
• Numeric Rating (NPS and/or 1-5 Stars)
• Selected Provider(s)

‍

Per your date range, view:

• Average Rating
• Total Number of Ratings
• Ratings Breakdown
• Response Rate from Customers
• Response Rate by Month
• All Provider Ratings within that date range

‍

‍

‍

‍

Instantly download and export data

‍

‍

Download and Export the data shown by clicking on the icon shown on the top-right of the table. Search for a specific content using the search box.

‍

‍

‍

Please note: Reporting shown serves as a general template. Dispatch can customize reporting based on your needs.

If you'd like to explore customizing your metrics, talk to your Customer Success Manager.

‍

‍