Case Studies

Leveraging Dispatch to maximize benefits- see the data and hear from our users.

By using Dispatch, KeyMe was able to implement a new home-service business model, ensure locksmith compliance, and significantly improve the end customer experience - all through an out-of-the-box solution requiring little effort from their team.
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By using Dispatch, Ace Handyman Services was able to analyze service intelligence data across their locations and use customer experience as a differentiator, enabling significant location growth and increasing per-location performance.
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By using Dispatch, Flo by Moen was able to engage their contractors, optimize their service operations, enable transparent messaging across all parties in the service experience, and provide loyalty-inspiring experiences to their customers.
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In less than a year, Dispatch’s customer-facing features have increased customer conversion and satisfaction. For Kelsey and team, the online booking page in particular has had a large impact.
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"The visibility and insights into the status of every job from start to finish has optimized the process and customer experience for us. Dispatch is enabling Landmark Home Warranty to manage contractors more effectively via analytics and data." - Lawrence Flitton, VP of Operations, Landmark Home Warranty
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